Tech Support

How does this work? 2

• I have an Elementary Student. How does this work?
• I have a Junior High/High School student to enroll. How does this work?

Tuition Management 1

• What is Tuition Management!?

State Information 1

• How do I know what my state requires of me?

Enrolling 1

• Where do I go to enroll my child for FPA?

General FAQ 15

• How important are due dates?
• Can my student earn a diploma with FPA?
• Will someone show me how to do school with FPA?
• Where do I build a schedule for my student that will work with the class times?
• How many years of Latin are required to earn an FPA diploma?

View all 15

Prerequisites 14

• Prerequisites for Physical Science or Astronomy
• Prerequisites for Chemistry
• Prerequisites for Physics
• Prerequisites for Marine Biology
• Prerequisites for Human Anatomy and Physiology

View all 14

Placement Tests 3

• What is the importance of the required placement tests?
• Who is required to do a placement test?
• What are the placement test requirements at different grade levels and how are they administered?

FAQ 2

• Do you sell school Apparel for FPA?
• How do guests join through the browser?

General Setup 6

• Adobe PDF Installation Directions
• Directions on how to get in to Adobe Connect Classroom from Canvas
• Browser Installation Directions
• Directions For Adobe Scan
• Speed Test Directions

View all 6

General FAQ's 11

• Whitelist / Unblock URL's
• Inexpensive Computers
• How to Install Google Chrome and Mozilla Firefox
• Make sure your Operating System is up to date on your computer(s)
• How to take screenshots with Snip & Sketch on Windows

View all 11

Blackbaud 10

• Directions on how to view Report Cards for Parents (Detailed)
• Accessing Unofficial Transcripts (Detailed)
• How to reset your Blackbaud Password without Gmail or Apple ID
• How do I find my Students Academic Advisor?
• How to link your Blackbaud Tuition Management account with your School Blackbaud Account

View all 10

Canvas 14

• Conference Appointments
• Confirm or Change Email Address
• Parent + Teacher Email Notification Steps
• Checking/Changing Time Zones
• Directions on how to send a Canvas Message

View all 14

Gmail 1

• How to create a Gmail Contact for Canvas

Login Procedures 9

• First-Time Blackbaud Login with Gmail
• Logging in to Canvas
• Connecting your Blackbaud ID through Email invitation
• First-Time How to Sign in to Blackbaud for New Parents without Gmail
• How to Sign in to Blackbaud with Gmail

View all 9

Microsoft 1

• Microsoft Family Settings Set up

General FAQ 5

• Logging in to and Navigating Canvas
• Browser Installation & Update Directions
• Google Chrome Permissions for Adobe Connect
• Mozilla Firefox Microphone Permissions for Adobe Connect on the Browser
• How to allow for the download of multiple files from a website on Google Chrome

Canvas 37

• Audio Assignments for Mac
• My Name is Wrong
• Accessing Canvas for Clubs
• How To Find Assignment Sheets
• Checking/Changing Time Zones

View all 37

Adobe Connect 8

• Set up / Sound Check on Adobe Connect
• Directions to Install Adobe Connect
• Directions to Install Adobe Connect Using a Special Method
• Directions on how to get in to the Adobe Connect Classroom
• How to watch recordings

View all 8

Microsoft 2

• Logging in to your Microsoft 365 Portal (Pre-2024)
• Logging in to your Microsoft 365 Portal (Post-2024)

Blackbaud 1

• Directions on how to log in to Blackbaud for Students

Canvas 3

• Backing up & Restoring Canvas Courses
• Setting up assignments to allow multiple assignment submission types
• Attachment Module Icons

Connect 2

• How To Start a Recording
• Not a real tutorial

Microsoft Teams 3

• Logging in to New Microsoft Teams for Windows
• Logging in to New Microsoft Teams for Mac
• Logging in to Classic Microsoft Teams for Mac

Adobe Connect 1

• How To Join Adobe Connect In Browser

Blackbaud 4

• How to find a Students in Grades 1-12 Report Card or Transcript as a FPA Admin
• How to find a Students in Grade Kindergarten Report Cards as a FPA Admin
• How to find a Students in Grades 1-12 Report Card(s) as a FPA Teacher
• How to find a Students in Kindergarten Report Card(s) as a FPA Teacher