Tech Support

Step 1. Open a web browser on a Desktop or Laptop computer

Step 2. On your web browser type in the search bar https://fpeusa.myschoolapp.com/app#login

Step 3. You should now see the Blackbaud login page that looks like the following:

    Step 3a. Please follow these instructions for login instructions for Gmail:

https://fpeusa.freshdesk.com/a/solutions/articles/43000682780

    Step 3b. Please follow these instructions without Gmail: 

https://fpeusa.freshdesk.com/a/solutions/articles/43000691287

Step 4. If you are a parent you should see a page similar to the following:

Step 5. Click the button in the upper left hand side of your screen labeled ‘Children’

Step 6. Select the Student you would like to see their Academic Advisor 

Step 7. You should be led to your students' profile page which looks like the following:

Step 8. Click the tab labeled 'Contact Card'

Step 9. If you scroll down find next to where it says 'Academic Advisor'  under 'General Information'