Tech Support

Step 1. Open a Google Chrome or Mozilla Firefox web browser on a

Desktop or Laptop computer

Step 2. On your web browser (Firefox or Chrome) type in the search bar: https://fpeusa.myschoolapp.com/app#login

Step 3. You should now see the Blackbaud login page that looks like the following (If you click directional links on steps to login please open them in a new window or tab):

    Step 3a. Please follow these instructions for login instructions for Gmail:

https://fpeusa.freshdesk.com/a/solutions/articles/43000682780

    Step 3b. Please follow these instructions without Gmail: 

https://fpeusa.freshdesk.com/a/solutions/articles/43000691287

    Step 3c. Please follow these instructions for Apple ID:

https://fpeusa.freshdesk.com/a/solutions/articles/43000691677

Step 4. If you are a parent you should see a page similar to the following:

Step 5. Click the button in the upper left hand side of your screen labeled ‘Children’

Step 6. Find the name of the student you want to view the report card for.

Step 7. You should be led to your students' profile page which looks like the following:

Step 8. Make sure to select the correct grade level. There is a dropdown arrow to change the grade. 

Step 9. You should see a white box on your screen that says ‘Performance’ click the link that says ‘Report cards'

Step 10. Once you click ‘Report cards’ click the heading link that shows up under it called ‘JH/HS Progress/ Final Report Card’ or ‘Elementary Progress/ Final Report Card'. The click will open a new window or tab and that takes a few seconds to generate, please do not close the window and wait for it to load your report card. 

Step 11. Your report card should now be generated for you. And look like following: