Tech Support

Step 1. Please insert your gmail email in the prompt that says 'Username or Email' at https://fpeusa.myschoolapp.com/app/#login

Step 2. Click 'Next'

Step 3. On the 'Sign in' screen click 'Forgot Password'

Step 4. Please retype in the email address you typed in Step 1. 

Step 5. Click 'Send' 

Step 6. An email should have sent to your email you specified in steps 1 and 4 please look for the email and the confirmation code located within it. (Check Spam and Junk if you do not see the mail in your inbox)

Step 7. Please enter verification code from the email you were sent 

Step 8. Then Click 'Confirm'

Step 9. Please enter your new Password twice 

Step 10. Click 'Submit' 

Step 11. Please resign in using the email you used in steps 1 & 4. 

Step 12. Click 'Next'

Step 13. You should now be logged in to Blackbaud

Note: if you have a gmail account for Blackbaud go to https://fpeusa.freshdesk.com/a/solutions/articles/43000682780

if Apple go to

https://fpeusa.freshdesk.com/a/solutions/articles/43000691677